TERMS AND CONDITIONS

Check in/out times

Check in is from 12h00 to 19h00.
Please do not hesitate to contact us if your estimated time of arrival is outside of these hours. We will gladly accommodate any alternative arrangements on your behalf.
Checking out is before 10h00.

Breakfast

A generous continental breakfast is served in our dining room between 07h00 and 09h00.

Reservation Conditions

A 50% cash deposit is requested at time of reservation, however, if guests are booking for one night only, the full amount is requested to secure the booking. This is non refundable. Seven days prior notice is required for any cancellation. No pets allowed. No smoking in rooms - designated areas are available.

Indemnity

We will not be held responsible for theft or damage of any property of guests unless stated otherwise. Please refer to clauses below.

Vehicle theft/damage

We, by all means humanly possible, will take all precautions necessary on our behalf to ensure that vehicles are kept safe. It however, is the responsibility of the owner to ensure that all necessary precautions are taken to ensure that their vehicle is safe, e.g. immobiliser / alarm, locking of vehicle, parking in designated areas and so forth.

Personal items theft/damage

We will by no means at all be held responsible for the personal property of guests in any degree whatsoever. The guests shall ensure that all necessary precautions are taken to ensure that their personal items are safe. e.g. carried with them or locked in safe provided.

Loss of Monies

We will by no means whatsoever be held responsible for the loss of monies by guests. The guests shall ensure that all necessary precautions are taken to ensure that their money is safe. e.g. carried with them or locked in safe provided.

Injuries

We will by no means be held responsible for any injuries that occurred on our premises unless due to clear negligence of staff or by the owner. The Miles Guesthouse management shall ensure that all necessary precautions are taken on their behalf to ensure that all safety precautions are in place and that all staff are trained fully and extensively.